Building Trusted Doctor-Patient Relationships Through More Effective Communication
Authentic Influence Group
AUGUST 26, 2021
If the physician walks in and really takes a moment to look at the patient, make some eye contact, be open, also be front-facing … that's going to make a big difference in opening up that trust.” A study conducted revealed that doctors whose tone was perceived as friendlier and more trustworthy had fewer malpractice suits filed against them.
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