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Few Managed Care Plans Have Current Contact Info for Medicaid Members as Redeterminations Loom

MedCity News

About three-quarters of managed care plans anticipate 10% to 25% of their Medicaid enrollees losing coverage once the continuous enrollment provision ends. The continuous enrollment requirement, which barred states from disenrolling Medicaid members, will end March 31.

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Episode 93 – Corporate Accounts…What Has Changed with Frank Ripullo II, Managing Partner, Excelerant Consulting

Medical Device Success

One area these factors have come together to create change is in the management of corporate accounts. To help us understand these changes and what we can do about them is Frank Ripullo, II, Managing Partner at Excelerant Consulting. Link to Ted’s contact page . Link to Ted’s contact page It is excellent!

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UK’s Leading Management Consultants 2024

Curzon Consulting

29th February 2024 1 Minutes We are delighted to have been recognised again as one of the ‘UK’s Leading Management Consultants 2024’ by the Financial Times Recommended across 11 categories an increase from 8 in 2023, the annual rating, compiled with data company Statista is based on endorsements by clients and peers.

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The Evolution of The Contact Center Experience

Integrity Solutions

In addition to answering phone calls, today’s contact center experience typically requires agents to have responsibility for responding to online live web chat, text chat, email requests, website contact form submissions and even social media posts. The State of Contact Center Conversation Intelligence 2022 report by Observe.AI

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Why B2B Contact and Account Data Management Is Critical to Your ROI

Download this eBook and gain an understanding of the impact of data management on your company’s ROI. Given data’s direct impact on marketing campaigns, reporting, and sales follow-up, maintaining an accurate and consistent database is a top priority for B2B organizations. You'll learn about: The true cost of bad (and good) data.

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Overcoming The Most Persistent Contact Center Challenges

Integrity Solutions

The most persistent contact center challenges can be overcome by making coaching a part of the culture and developing your agents’ listening and problem-solving skills. For several years we’ve been participating in Customer Contact Week (CCW), the world’s largest customer contact event series. The Power of Coaching.

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Sales Territory Management: 10 Best Practices For Reps & Managers

Spotio

Effective sales territory management ensures that each outside sales rep is focused on the activities that will have the most impact. What is Sales Territory Management? Territory management is the process of organizing and managing customers and prospects and sorting them by segment (such as geography, industry, or role).

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How ZoomInfo Enhances Your Database Management Strategy

It's quite a process for marketing teams to develop a long-term data management strategy. It involves finding a data management provider that can append contacts with correct information — in real-time. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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2020 Database Strategies and Contact Acquisition Survey Report

47% of marketers said they have a database management strategy in place, but there is room for significant improvement. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.