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Customer Service Training: Empowering A Service Mindset

Integrity Solutions

Their emphasis customer service training delivers end-to-end service excellence that is driving strong loyalty, competitive differentiation and direct revenue generation. WHAT TO LOOK FOR IN CUSTOMER SERVICE TRAINING PROGRAMS A customer service culture has to be built on more than just words.

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Biogen: This train wreck was due

World of DTC Marketing

The post <b>Biogen:</b> This train wreck was due. I found an atmosphere of little privacy via wide-open workstations and an attitude of arrogance. This business can humble you in a short time. It’s too bad Biogen found out the hard way. appeared first on World of DTC

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Clinical Trial Training Delivery for Remote Audiences

Fierce Pharma

Clinical Trial Training Delivery for Remote Audiences mteefey Thu, 04/13/2023 - 11:35

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Sales Training Metrics That Matter

Integrity Solutions

While investing in sales training can produce a range of benefits, all of us in sales know it all boils down to the bottom line. Here are the sales training metrics you should be using to measure your success. How to Determine Sales Training Metrics. How to Determine Sales Training Metrics.

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Virtual reality training in pharma: just a headset away?

European Pharmaceutical Review

1 However, notwithstanding the widespread use of these digital platforms and their advantages for online learning, they still cannot fully replace the gold standard of in-person scientific equipment training. One area where VR had a clear use-case opportunity was in the area of High Performance Liquid Chromatography (HPLC) training.

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Meeting MSL training needs in an evolving landscape


In this webinar, brought to you by Complete HealthVizion, three experts on MSL training will discuss the current challenges and opportunities for MSLs, the skills they need to meet those challenges, and new strategies and technologies that can be used to impart those skills. About the panel.

Training 115
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Virtual Reality: The New Tool in Healthcare Training

MedCity News

Virtual reality exceeds the traditional training methods facilities often use, and this new immersive, experiential way to train staff members is critical for their proficiency and satisfaction.