Clarivate

OCTOBER 2, 2017

ENGLEWOOD, CO , October 2, 2017 – CustomersFirst Now, a Customer Experience (CX) and Journey Mapping company, has been recognized as a ‘Leader’ in the Aragon Research Tech Spectrum for Customer Journey Mapping , 2017. “We Aragon expects the Customer Journey Mapping market to grow into a US $5-billion market by 2022.

Marketing 40

Marketing Media Leads 40

World of DTC Marketing

NOVEMBER 16, 2021

Based on the increasing availability of data along with technology and analytics, marketers have the ability to get closer than ever to their customers in order to meet their expectations and satisfy their information needs. 2wo : Patients are becoming “customers” of healthcare as they pay more for health insurance.

Marketing 253

Marketing Doctors Healthcare Healthcare 253

Map My Customers

SEPTEMBER 28, 2022

When was the last time you looked at a map? From ride sharing, to food delivery, to figuring out what to do on a Friday night, maps help us make decisions all the time. Is Sales Mapping For You? Does your team have or use any physical, tangible maps in your office? Chances are it was probably pretty recently.

Sales 77

Sales CRM Sales territory Prospecting 77

Map My Customers

NOVEMBER 19, 2022

Some of the specific benefits of the platform include: 360-degree view of prospects and customers through in-depth analytics and predictive insights. Robust collaboration capabilities to help keep your sales team connected, as well as your customer service team. Microsoft discontinued its mapping application, MapPoint, in late 2014.

CRM 75

CRM Sales Prospecting B2B Sales 75

Clarivate

MARCH 7, 2017

At some point during the implementation of your Customer Experience (CX) strategy and plan, you will be asked to show a Return on Investment (ROI). While it is true that there is value in improving the customers’ experience, what is really important is to know where to prioritize your efforts in order to get the best ROI for your company.

Leads 40

Leads 40

Map My Customers

SEPTEMBER 16, 2022

One of the popular options in sales mapping software is Maptive. This platform helps sales leaders and reps optimize territory management, sales route planning, and opportunity mapping efforts. These capabilities from Maptive help reps save time and enable them to spend more time selling and visiting customers.

CRM 81

CRM Sales Sales territory Management 81

Impetus Digital

JANUARY 27, 2023

Over a period of seven months, the client engaged six patients in a fully virtual Patient Value Mapping project. To learn more about our client’s approach and the outcomes of this project, download the full customer story below.

Patients 98

Patients Physicians 98

Cesare Ferrari

FEBRUARY 17, 2024

As a quick recap, we analyzed the various customers and gathered insights on what jobs they are doing, identifying their pains and gains. In this third part, I’ll show you how to craft a compelling offer using the left part of the value proposition canvas , and share more insights on the value map.

Medical 52

Medical Side effects Insurance Doctors 52

Clarity Engagement Solutions

FEBRUARY 7, 2022

Clarity is proud to introduce Clarity CX1™ , made for Pharma by Pharma, based on our 4 Zones™ of Customer Engagement technology. The 1st Industry Cloud Solution on Salesforce to focus exclusively on Strategic Customer Engagement. That’s where Clarity CX1™ comes in. CX1™ is different. With Clarity, it’s easy!

Sales 172

Sales Management Pharma Competition 172

Impetus Digital

OCTOBER 20, 2023

In the early lead-up to our client’s multi-center Rare Disease Phase 3 Clinical Trial, they first conducted an internal engagement planning LEEP to conduct an informal needs assessment, map out all required external stakeholder engagements, and identify suitable investigators. Learn more by downloading the customer story.

Patients 94

Patients Leads 94

Spotio

AUGUST 23, 2022

CRM mapping software can give your outside sales team a major competitive advantage. The rest is split up into administrative tasks; for field reps, this includes manually mapping out the routes they’ll take to speak to leads and customers. What is CRM Mapping? What is CRM Mapping Software? More on this below.)

CRM 52

CRM Sales Prospecting Leads 52

Map My Customers

DECEMBER 1, 2022

Simply put, location intelligence (or LI) uses people and technology to map out data in order to find trends and actionable insights. In its simplest form, geographically mapping out sales data points helps identify patterns and trends. One tactic involved in sales location intelligence is known as “sales mapping.”

Sales 73

Sales Sales territory Management Prospecting 73

Spotio

JANUARY 16, 2024

As a field sales technology provider, this means that the team at SPOTIO is constantly looking for ways to innovate and introduce new capabilities to enhance the value for our customers. This innovative update allows users to trigger the SOLO integration instantly upon logging a custom Task activity. Efficiency like never before.

Sales 52

Sales Sales process Management Sales technology 52

Map My Customers

AUGUST 10, 2022

Armed with these apps, reps will be prepared to connect with the right prospects and customers at just the right time, even while they’re out in the field. As one of the best apps for sales routes, Map My Customers helps cut down on common time-wasters, namely route planning and driving time.

Sales 97

Sales Prospecting CRM Leads 97

Spotio

JUNE 16, 2022

Looking for the best sales mapping software? Sales mapping software is an essential part of every field sales team’s toolbox. . No more drawing and sticking pins in paper maps. What is Sales Mapping Software? Sales mapping software is a business application that integrates sales data with geolocation.

Sales 52

Sales Sales territory CRM Retail 52

Map My Customers

OCTOBER 23, 2022

If your team is not utilizing the power of sales tools for mapping or optimizing your sales territory mapping efforts, you can quickly get left behind by your competitors. With the sales territory mapping capabilities in SalesRabbit, leaders can perform more successful territory management.

CRM 59

CRM Sales territory Sales Management 59

Integrity Solutions

APRIL 19, 2024

It’s about asking questions from a place of genuine curiosity, listening, fully absorbing what you’re hearing and then being willing and able to pivot in whatever direction the customer’s answers take us. The research also shows 61% of customers feel they’re treated as a number rather than a human being.

Sales 107

Sales Leads Prospecting Sales experience 107

Spotio

JANUARY 16, 2024

Recognizing this gap, SPOTIO has developed a suite of tools that not only enhance efficiency but also foster stronger customer relationships and provide deeper insights into sales territories. Enhanced Map Intelligence SPOTIO’s improved map intelligence is a robust tool for gaining deeper insights into each account.

Management 52

Management Sales Sales territory B2B Sales 52

Spotio

JANUARY 15, 2023

Image Source: SPOTIO’s Visual Mapping tool from the Territory Mapping feature. Territory management is the process of organizing and managing customers and prospects and sorting them by segment (such as geography, industry, or role). Number of customer accounts. Build stronger customer relationships.

Sales territory 98

Sales territory Management Sales Prospecting 98

Map My Customers

SEPTEMBER 30, 2022

A sales team is constantly on the go visiting customers and fuel costs on these travels play a huge role in affecting overall operating costs. Implement Route Optimization Mapping tools like Map My Customers can help sales reps plan the most efficient route. Such as carpooling or using the same rental car to save on fuel.

Sales 69

Sales CRM Leads Competition 69

World of DTC Marketing

AUGUST 23, 2022

I keep asking clients to develop a patient journey map from diagnosis to exploring treatment options and asking for an Rx. Unfortunately, too many are only interested in doing research with prospects, not customers. Your customers can give you great information and feedback and should be seen as a valuable resource.

Doctors 243

Doctors Marketing Insurance Prescription 243

Spotio

OCTOBER 21, 2022

Map-based data visualization, location-based insights, and optimization and automation tools are essential for field sales teams to succeed in a rapidly-growing competitive landscape. They check off quite a few main boxes while delivering valuable solutions for team management, customer/lead management, lead tracking, and more.

Sales 52

Sales Management Leads CRM 52

Clarivate

JANUARY 29, 2019

These videos are a valuable resource and have covered many interesting insights, trends, and best practices on Customer Experience, Journey Mapping, Employee Experience, Voice of the Customer, and Customer Success. CX Leaders Webinar: The Road to Customer Excellence. You have a CX Journey Map, NOW WHAT?

Consulting 65

Consulting Specialization Government 65

Scott’s Directories

JANUARY 5, 2023

Geofencing is a type of digital marketing that uses location technology to target potential customers based on their physical location. It’s a powerful tool for businesses looking to increase sales and reach new customers. What is Geofencing? How Does it Work? Why Use Geofencing Ads?

Sales 52

Sales Marketing Medical Leads 52

Map My Customers

JULY 25, 2022

” Sioma says his mentors encouraged him to always hear his customers’ narratives, and to “lovingly engage upon another’s reality,” not just treat them like a transaction or a means to an end. This analysis will help you evaluate your sales reps, and see where strategic openings might be for you on the map.

Sales territory 79

Sales territory Sales Competition Sales process 79

Map My Customers

APRIL 8, 2022

Do you feel like you and your team are spending way too much time behind the wheel, and not enough time in front of customers? If travel is a critical part of how your company meets with customers, a route optimization tool will be a game-changer for the day-to-day of your sales team. Why do I need another tool? Great question!

CRM 52

CRM Sales Management B2B Sales 52

Spotio

MAY 9, 2022

There’s a lot of strategy that goes into proper sales territory mapping. What Is Sales Territory Mapping? Sales territory mapping is the creation and assignment of sales territories, based on factors like geography, revenue potential, and the individual expertise of sales reps. What is a Sales Territory Map?

Sales territory 52

Sales territory Sales Prospecting Distribution 52

Map My Customers

OCTOBER 11, 2022

The overall benefits include: Automating many of your reps' time-sucking daily tasks (customer notes, cadence management, prospecting, etc.) Organizing and managing sales and customer data in one centralized location. Getting customer-specific insights. Map My Customers is a great choice!

Sales 75

Sales CRM Prospecting Sales process 75

Curzon Consulting

JUNE 21, 2022

A pressure point was that customers’ expectations of doing their banking anywhere/ anytime/on any device were growing, and the ground had been lost on this to digital challenger banks. Produced and validated a sequenced digital CX/omnichannel implementation route map. What we did. The results. to £9M annually in a fully realised state.

Competition 52

Competition 52

Spotio

JANUARY 8, 2024

For now, just know that sales territory alignment can lead to greater productivity, happier customers, and higher profits. Improved Customer Satisfaction While sales territory alignment will help you via reduced travel time and proper resource utilization, it will also help your target audience.

Sales territory 52

Sales territory Sales Leads CRM 52

Infuse Medical

APRIL 5, 2024

It involves providing sales representatives with the right content, training, and support at each stage of the buyer’s journey to facilitate successful interactions with potential customers. These may include: Customer Data: Demographic information, purchase history, and interaction touchpoints.

Sales 52

Sales Sales process Prospecting Competition 52

World of DTC Marketing

JUNE 20, 2022

Do DTC marketers have a patient map to show the key touchpoints and where DTC marketing can provide the best ROI? I’m[ortant for DTC marketers to understand how current patients became customers through continued research. TV, alone, is not the answer. Marketers need to know how and why patients went on therapy.

Pharma 210

Pharma Side effects Media Prescription 210

Impetus Digital

APRIL 22, 2024

Our best-in-class technology and professional services ensure that life science organizations around the world can easily and cost-effectively grow and prosper—from brand or idea discovery to development, commercialization, execution, and beyond—in collaboration with colleagues, customers, healthcare providers, payers, and patients.

Patients 52

Patients Education Professional Services Healthcare Provider 52

Spotio

JULY 27, 2023

About Salesforce Founded in 1999, Salesforce was the first cloud-based SaaS customer relationship management (CRM) platform. Customize Salesforce Territory Settings Once you’re ready to build out your sales territory management system, simply follow the instructions in Setup under Territory Settings.

Management 52

Management Sales Sales territory CRM 52

Clarity Engagement Solutions

FEBRUARY 7, 2022

It directly supports our 4 Zones™ of Customer Engagement technology and is the 1st Industry Cloud Solution software on Salesforce Lightning to focus exclusively on Strategic Customer Engagement for organizations and field teams calling on key accounts. That’s where Clarity CX1™ comes in. CX1™ is different.

Sales 91

Sales Management Competition Pharma 91

Cesare Ferrari

MARCH 1, 2024

After discussing value proposition in general and with respect to the customer and the product , in this post, I would use the value proposition canvas to analyze the value proposition of a medical product and its product market fit. Let’s start with only one customer type. Let’s start with only one customer type.

Medical 52

Medical Side effects Prescription Consulting 52

Impetus Digital

FEBRUARY 1, 2024

Our best-in-class technology and professional services ensure that life science organizations around the world can easily and cost-effectively grow and prosper—from brand or idea discovery to development, commercialization, execution, and beyond—in collaboration with colleagues, customers, healthcare providers, payers, and patients.

Professional Services 113

Professional Services Education Healthcare Provider Patients 113