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Back To Basics: Understanding Customer Satisfaction

Cesare Ferrari

In my experience, I’ve often seen consistent investment in new trendy marketing techniques and advanced sales tools in our business. And modern CRM strategies to develop the market or invert declining market trends instead of fixing the basics as customer satisfaction. What is customer satisfaction?

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Sales Activity Tracking: What It Is and How Tools Can Help

Spotio

For example, you might find that your reps input prospect information to your department’s CRM by hand when a tool like SPOTIO will do it for them automatically. Maybe not to you, but definitely to each other. Overall, sales engagement software is a stellar investment for most sales departments.

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Sales Route Planning: Simple Guide for Field Sales Teams

Spotio

Do you manage a field sales team ? If the answer is “yes,” you definitely need a sales route planner, also known as a sales route app. This kind of tool will help you plan the most efficient routes for your field reps, minimize expenses, keep track of your team, and more.

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Selling To Distributors: 9 Steps For Success In 2024

Spotio

Then you should definitely consider selling to distributors. SPOTIO is designed to ease the administrative burden your reps feel by optimizing sales routes and tracking miles, logging sales interactions, and updating CRM apps—all on autopilot. Up to 46% greater productivity for each rep on your sales team.

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Perspectives on a Post-pandemic World

Pharma Marketing Network

Our reality check definitely indicates this change is permanent. Here are some thoughts we have observed: Digital Sales Aids or IVAs before COVID showed slow adoption rates, as sales reps continued to demonstrate a preference to use a printed sales aid or other material for their HCP visits.

Sales 98
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Perspectives on a Post-pandemic World

Pharma Marketing Network

Our reality check definitely indicates this change is permanent. Here are some thoughts we have observed: Digital Sales Aids or IVAs before COVID showed slow adoption rates, as sales reps continued to demonstrate a preference to use a printed sales aid or other material for their HCP visits.

Sales 98
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Can AI Really Unlock Sales Coaching Opportunities?

Quantified

Even if your sales reps are well trained to the point where they have mastered the landscape, including all sales tools in the tech stack, it is never the end as there are always new methodologies, tools, wisdom, and techniques to pass down to your sales teams. This enhances sales efficiency and productivity.

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