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Driving Growth Through Customer Experience

Integrity Solutions

Client Relationship Managers? Market leaders recognize that exceptional customer experience can become a powerful guard against industry volatility and a huge competitive advantage. The truth is, now more than ever, everyone plays a part in delivering a superior customer experience. Customer Service? Product Development?

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Traditional approaches to growth in biopharma are no longer sustainable

pharmaphorum

And, for M&A deals valued at more than $500M, the average takeout premium in biopharma has grown from 51% in 2018, to roughly 71% in 2021. Collaboration across the industry is needed now more than ever before across this complex ecosystem – not least because it’s becoming a competitive landscape.

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How to Choose a Good Healthcare CRM

Referral MD

While electronic health records (EHRs) allow us to respond to some of these demands, we have entered into a new era of managing patient satisfaction and providing them with the kind of customer service they demand through customer relationship management (CRM) platforms. What Is a CRM? Increase your bottom line.

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How To Write Your Medical Sales Resume With Cathy Lanzalaco

Evolve Your Success

She offers tips and insights on how to write a winning medical sales resume that will help you stand out from the competition and land your dream job. With the interaction that I had with them back then, the relationships were very transactional. They’ve got a lot of competition out there. They’re very basic. This is a fact.