Sat.Jun 24, 2023

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Pharma customer experience in the US faces an inflection point

Dominic Tyer

The latest Customer Experience Quotient® (CXQ®) report from DT Consulting is also our first US benchmark and reveals a close race for leadership in pharma

Pharma 130
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Community Pharmacies to Advocate for Provider Status

Pharmacy Times

During separate panel discussions at McKesson ideaShare 2023, pharmacists discussed advocacy for pharmacy benefit manager reform and community health worker training.

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General Session at McKesson ideaShare 2023 Announces Health Mart Pharmacy of the Year Finalists

Pharmacy Times

McKesson also announced the rollout of the Foster & Thrive program and a new Ohio distribution center during the conference.