CX: How is pharma experienced in the US?
Dominic Tyer
JULY 15, 2023
The customer experience provided to HCPs in the US is approaching an inflection point, as unsustainable marketing investment choices face a looming reckoning
Sat.Jul 15, 2023
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OOO-Summer Break
Cesare Ferrari
JULY 15, 2023
It’s time for my yearly summer break and the right time to enjoy the summer vacations with my family. How about you – are you planning one too? For a while my regular schedule (every two weeks) will be taking a little bit of hiatus. As usual, in my last post before the summer break, I would like to share a few posts in case you miss them. Customer complaints Customer complaints is a hot topic in the medical device business for marketers, quality and regulatory people.
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