Referral MD
MAY 4, 2022
While electronic health records (EHRs) allow us to respond to some of these demands, we have entered into a new era of managing patient satisfaction and providing them with the kind of customer service they demand through customer relationship management (CRM) platforms. What Is a CRM? Reduce costs.
Healthcare Success
JUNE 13, 2022
Today’s healthcare consumers expect frictionless, on-demand access to care, including one-on-one communication with healthcare providers. . According to a 2015 study by Pew Research Center, 62% of Americans looked for health information on mobile devices. Health surveys. Expand Hours of Operation and Models of Care.
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