Customer Relationship Management Healthcare Provider Leads Retail 
Penrod
MARCH 25, 2024
Personalizing the Patient Experience with CRM At the core of the EWA is customer relationship management (CRM) – but not as you’ve known it. CRM systems were built to manage customer relationships in retail or service industries; however, a CRM within an EWA makes patient care genuinely personal.
Healthcare Success
SEPTEMBER 27, 2022
Philadelphia retailer John Wanamaker once said, “Half the money I spend on advertising is wasted; the trouble is I don't know which half.”. Years ago, it was common for healthcare providers to ask, “How did you hear about us?” At Healthcare Success, we most often partner with CallRail.
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