Top Pharma Rep Focus Training Sales Management Content for Week of Dec 09

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Sat.Dec 09, 2017 - Fri.Dec 15, 2017

Is Managing Your Customer Experience an Important Business Strategy?

Clarivate

DECEMBER 13, 2017

Many companies will answer yes to this above question. However, many of those same companies will have little to no objective measurements in place to actually measure their delivered customer experience. While it is true that many companies have some sort of customer surveys, those may likely be measuring only a small portion of the customer experience.

Management

Management Consulting Training

Coaching Salespeople Who Don’t Want to Be Coached

The Brooks Group

DECEMBER 11, 2017

Coaching salespeople is one of the most important activities for sales managers. It can also be incredibly rewarding—when done effectively—because it has a direct impact on your team’s sales performance. . But what about that one salesperson who resists your efforts to help them, and refuses to be coached? When you’re faced with a resistant salesperson, don’t get frustrated.

Sales Management

Sales Management Sales Management Training

Sat.Dec 09, 2017 - Fri.Dec 15, 2017

Is Managing Your Customer Experience an Important Business Strategy?

Coaching Salespeople Who Don’t Want to Be Coached

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