Sat.Apr 16, 2016 - Fri.Apr 22, 2016

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The Sense of Entitlement Among High Achievers…and What to Do About It

The Brooks Group

Ahh…the joys of top performers: They consistently crush their numbers. They come in with big wins when you need them most. They inspire your team. They’re hands-off. If only they could all be like that. And much of the time, they are. Unfortunately, there are a few top producers who, despite their peak performance, also have another side: an unwelcome sense of entitlement.

Sales 45
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Striking the Balance Between Empathy and Assertiveness

The Brooks Group

Great salespeople are empathetic—they understand others well and that is part of what makes them successful sellers. In fact, InsideSales.com recently released their Business Growth Index Report , which ranks empathy as one of the top 2 traits sales leaders value in their best reps. But when these successful salespeople move into a management role, this personality trait can sometimes detract from their leadership effectiveness. .

Sales 45