Is The Customer Experience Consistent Across Your Organization?
The Brooks Group
MARCH 24, 2015
Customers usually buy from people that they trust and see value in. Although your sales team is the tip of the spear when it comes to finding new business, fulfilling sales promises is a responsibility that many different people at your organization have to help with. Is The Customer Experience Consistent Across Your Organization? There's nothing worse than buying a product or service with certain expectations in mind set by the salesperson, only to be disappointed by the experience you have wit
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