Authentic Influence Group

JANUARY 24, 2019

Most of us cut our teeth in a business world where you at least had a cubicle wall between you and your co-worker. Picture it: you finally reach the point where you are about to get your own office, you’ve watched others get an office, you’ve pined for an office. You’ve picked out the wall color, the pictures, the plant you will put on your desk, and as you start to pack up your cubicle your boss calls you into her own office to tell you, “We are moving to open space!

Management 130

Management Doctors Training Sales 130

CloserIQ

JANUARY 28, 2019

As a manager, it’s your job to help sales representatives learn the ropes and achieve their full potential. One way to do that? Introduce them to the right sales tools. One LinkedIn study suggests that the performance of top sales representatives is correlated to the set of tools they use. 82% of top-performing sales reps say that tools are “critical” to their ability to close deals.

Sales tools 94

Sales tools Sales Prospecting Media 94

Integrity Solutions

JANUARY 29, 2019

The best sales leaders know that sales coaching is an investment of time that ultimately creates time on the back end. Firms that coach their salespeople effectively rack up 9% higher sales than the rest. What’s more, the ones that are ineffective at coaching fall 6% below the average when it comes to achieving sales objectives. That’s a 15% gap. And it’s a huge issue for many businesses today.

Sales 77

Sales Sales Management Management Product Knowledge 77

Clarivate

JANUARY 29, 2019

We’ve recorded over 75 videos and webinars over the last three and a half years here at CustomersFirst Now. These videos are a valuable resource and have covered many interesting insights, trends, and best practices on Customer Experience, Journey Mapping, Employee Experience, Voice of the Customer, and Customer Success. Many of the videos are recordings of our consultants, or our CEO Kerri Nelson, or are a webinar where we had a customer as a special guest presenting their case.

Consulting 65

Consulting Specialization Government 65

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Planning on running clinical trials in Japan? How can you reliably supply these studies? Discover Catalent’s clinical supply packaging facility in Shiga, Japan. Strategically located between Tokyo and Osaka, and one of largest in Japan, this 6,000 square meter facility offers comprehensive services including primary and secondary clinical packaging and labelling, comparator sourcing, cold chain storage, local and global distribution, local language support and white glove service to support stud

Distribution

The Brooks Group

JANUARY 7, 2019

Sales training is essential to an organization's success, and it's a powerful tool for developing the full potential of every sales rep. Not all sales training programs are created equal, however, and the success of a program is due in large part to the individual delivering it. The Brooks Group’s training programs are led by expert sales trainers (aka facilitators) with real sales experience.

Sales 58

Sales Training Sales experience Sales Strategy 58

pharmaphorum

JANUARY 29, 2019

The prevalence of cancer is currently predicted to be higher than ever. Current statistics show 1 in 2 people in the UK and 1 in 2 men/1 in 3 women in the US will experience it at some stage in their lives. And yet the picture for patients is an improving one. The move towards immunotherapies heralds much promise and this is potentially just the beginning.

Medicine 52

Medicine Patients 52

CloserIQ

JANUARY 8, 2019

If you’ve been to a network event or perused LinkedIn lately, you know there is a glut of job seekers out there. And with so many people vying for sales jobs, it can be tough to make yourself stand out during your sales interview. Fortunately, you don’t have to do anything extreme. By taking the following steps, you can differentiate yourself as a standout sales professional who is ready to contribute. 1) Get a great professional photo for your LinkedIn profile.

Sales 94

Sales Sales pitches Prospecting Ethics 94

Integrity Solutions

JANUARY 14, 2019

Any company can put words on paper and talk about what their values are. But if people aren’t living business integrity in everything they do, it won’t matter what you say. “If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters.” – Former Senator Alan K. Simpson. Integrity is important for businesses and individuals alike.

Ethics 104

Ethics Management Sales 104

Clarivate

JANUARY 17, 2019

DENVER – Jan. 17, 2019 – PRLog — CustomersFirst Now, a Customer Experience (CX) and Journey Mapping company, has been recognized as a Leader for the second consecutive year in the Aragon Research Tech Spectrum for Customer Journey Mapping. “We are thrilled that our journey mapping software CFN Insight has been named a Leader again this year, especially in a growing field of new products,” says Kerri Nelson, CEO & President of CustomersFirst Now. “Ou

Leads 40

Leads Media Marketing 40

The Brooks Group

JANUARY 30, 2019

Strong customer relationships are at the center of most successful businesses. So it makes sense that in order to succeed and grow, your sales team must be using some sort of Customer Relationship Management system. Regardless of the software you choose, using a CRM platform will benefit you, your sales team, and your entire organization. Here are 5 ways CRM systems can improve overall sales success (and tips for maximizing them with your team.). 1.

CRM 53

CRM Sales Sales process Customer Relationship Management 53

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Clinical trial data management is increasingly challenging as studies grow in complexity. Quickly accessing and analyzing study data is vital for assessing trial progress and patient safety. In this paper, we explore real-time data access and analysis for proactive study management. We investigate using adverse event (AE) data to monitor safety and discuss a clinical analytics platform that supports collaboration and data review workflows.

Safety

pharmaphorum

JANUARY 23, 2019

Medical affairs and publications teams are under increasing pressure to demonstrate effectively the success of the medical communications activities they undertake. Naturally, there are a huge number of metrics that could be used to measure and demonstrate medical communications value. The challenge is to identify, and track, those metrics that really matter, and ensure this information is interpreted effectively.

Medical 52

Medical Patients 52

CloserIQ

JANUARY 21, 2019

Hiring candidates for entry-level sales positions can feel like a perilous endeavor. Most candidates lack sales experience, and that tends to make hiring managers nervous. But while selecting inexperienced candidates may seem like a gamble, it’s not. Even if a candidate doesn’t have a sales record, there are still plenty of ways to evaluate his or her potential to sell.

Sales 92

Sales Competition Sales experience Prospecting 92

CloserIQ

JANUARY 16, 2019

For job seekers, it’s worth paying attention to companies with women CEOs. There are many advantages to working at a company headed up by a woman. According to one study of 45,000 business leaders , women receive higher marks on average for leadership effectiveness. Researchers believe that this is in large part because women are more likely to ask for feedback from others and use that feedback to improve.

Healthcare 92

Healthcare Healthcare Sales Management 92

CloserIQ

JANUARY 7, 2019

The job market for enterprise sales professionals is tough, and you can expect a rigorous interview process. Here are thirteen things that are likely to happen during the interview—and how you can prepare for them. 1) Interviewers will examine your resume and LinkedIn profile. Once you get to the later stages of the interview process, hiring managers really will scrutinize your resume and LinkedIn profile.

Sales 85

Sales Prospecting Sales process Sales presentations 85

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Competition

The Brooks Group

JANUARY 25, 2019

You can’t improve something until you can measure it—that’s why tracking sales KPIs is an important task for effective sales leaders. Sales KPIs are your guide to staying focused on what matters most and improving your sales team’s performance. This post will cover what KPIs are, why they’re important, and which ones are the most critical to track. What Are Sales KPIs?

Sales 49

Sales Sales process Training Sales pipeline 49

CloserIQ

JANUARY 24, 2019

Job boards are a great place to find out about job openings. But the truth is that some boards are more useful than others when it comes to sales jobs. To identify the best opportunities for your goals, peruse these job boards. 1) The Ladders. The Ladders is a job recruitment site specializing in executive-level positions. All 200,000+ jobs posted to the site offer $80,000 a year or more in compensation, with most in the six-figures range.

Sales 49

Sales Recruitment Networking Specialization 49

CloserIQ

JANUARY 14, 2019

Year One as an SDR is full of excitement and possibility—but it can also provoke anxiety. Unfortunately, there’s usually no how-to guide that tells new SDRs exactly what they should be doing during each stage of that first year. As a result, too many SDRs flail around and fail to achieve their potential. . Here’s a timeline of the most important goals you need to achieve during your first year as an SDR: First 100 days—.

Prospecting 49

Prospecting Sales Management Consulting 49

CloserIQ

JANUARY 28, 2019

As a manager, it’s your job to help sales representatives learn the ropes and achieve their full potential. One way to do that? Introduce them to the right tools. One LinkedIn study suggests that the performance of top sales representatives is correlated to the set of tools they use. 82% of top-performing sales reps say that tools are “critical” to their ability to close deals.

Sales 45

Sales Prospecting Media CRM 45

Speaker: Dr. Ben Locwin - Biopharmaceutical Executive & Healthcare Futurist

What will the future hold for clinical research? A recent draft from the FDA provides valuable insight. In "Optimizing the Dosage of Human Prescription Drugs and Biological Products for the Treatment of Oncologic Diseases," the FDA notes that "targeted therapies demonstrate different dose-response relationships compared to cytotoxic chemotherapy, such that doses below the Maximum Tolerated Dose (MTD) may have similar efficacy to the MTD but with fewer toxicities.

FDA

CloserIQ

JANUARY 3, 2019

The CloserIQ Weekly Roundup features a list of the best content we’ve been reading recently. We’ve compiled some of our favorite reads to help you advance in your sales career and build top sales teams. Featured Article. 9 Bad Sales Habits Every Rep Should Avoid. Succeeding in sales is all about developing the right habits. But not all habits are sales-generating.

Sales 45

Sales Prospecting Specialization Recruitment 45

CloserIQ

JANUARY 28, 2019

As a manager, it’s your job to help sales representatives learn the ropes and achieve their full potential. One way to do that? Introduce them to the right tools. One LinkedIn study suggests that top sales representatives are more likely to use tools as part of their process. 82% of top-performing sales reps say that tools are “critical” to their ability to close deals, as opposed to 66% of all sales representatives.

Sales 40

Sales Prospecting Media CRM 40

CloserIQ

JANUARY 25, 2019

The CloserIQ Weekly Roundup features a list of the best content we’ve been reading recently. We’ve compiled some of our favorite reads to help you advance in your sales career and build top sales teams. Featured Article. 7 Things to Look for When Hiring Sales Reps with No Experience. Hiring candidates for entry-level sales positions can feel like a perilous endeavor.

Recruitment 10

Recruitment Sales Prospecting Media 10

CloserIQ

JANUARY 3, 2019

Succeeding in sales is all about developing the right habits. But not all habits are sales-generating. The industry has changed a lot in recent decades, moving towards a consultative approach. Now, some once-hallowed practices will actively hinder your ability to connect with prospective customers and close deals. If you’re still doing these things, you’re not offering real value to your customers: 1) Trying to sell to everyone.

Sales 102

Sales Prospecting Sales process B2B Sales 102

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When selecting a clinical supply provider, consideration often focuses upon the manufacturing, packaging, storage and distribution capabilities available that will, at face-value, be sufficient to meet the needs of the sponsor and their trial. However, there are human-based and knowledge-driven factors that are often overlooked that go beyond these basic physical capabilities and are integral to the development and delivery of high performing clinical supply chains.

Specialization

The Brooks Group

JANUARY 16, 2019

To truly uncover what your buyers want and need, your salespeople must be experts in asking open-ended questions. Asking open-ended sales questions—and making an intention to listen to the response thoughtfully—allows your reps to connect with prospects and customers and gather the information needed to recommend the best possible solution. In fact, an open-ended questioning process can lead buyers towards a decision much more effectively since they’ll be verbalizing exactly what they need in a

Sales 49

Sales Prospecting Sales process Consulting 49

CloserIQ

JANUARY 16, 2019

The CloserIQ Weekly Roundup features a list of the best content we’ve been reading recently. We’ve compiled some of our favorite reads to help you advance in your sales career and build top sales teams. Featured Article. 11 Career Goals to Achieve in Your First Year as an SDR. Year one as an SDR is full of excitement and possibility—but it can also provoke anxiety.

Sales 49

Sales Recruitment Prospecting Sales process 49

CloserIQ

JANUARY 11, 2019

The CloserIQ Weekly Roundup features a list of the best content we’ve been reading recently. We’ve compiled some of our favorite reads to help you advance in your sales career and build top sales teams. Featured Article. 13 Things to Expect During the Enterprise Sales Interview Process. The job market for enterprise sales professionals is tough, and you can expect a rigorous interview process.

Sales 53

Sales Sales process Competition Management 53