July, 2018

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How to Become a Sales Networking Superhero

CloserIQ

A large part of being a great sales professional is having a strong network. The network can be used to not only make more sales, but it can help you grow in your field by connecting you to mentors or other business opportunities. These connections don’t happen overnight. It takes time to build an authentic relationship that is beneficial to both parties.

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7 Tips for Implementing a Customer-Centric Strategy

The Brooks Group

Focusing more on customer experience and customer satisfaction is a smart goal for any sales organization. According to research from Deloitte , companies who use a customer-centric strategy are 60% more profitable. But in order to yield these results, customer centricity has to be more than words on a page. It must be part of your core values and truly integrated into your company culture and daily operations.

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Can Better Questions Lead to More Wallet Share?

Integrity Solutions

by Mike Fisher Every week, a customer comes into the bank branch to make his business deposits. It’s a routine he’s been doing for years. And then one day, after exchanging the usual pleasantries, the teller asks him if he’s familiar with the bank’s mobile deposit solution. The customer is floored. He didn’t even know the bank offered remote deposits.

Leads 58
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Can Medical Science Liaisons Improve Pharma Sales Effectiveness?

Revosuite

The sales and marketing landscape for pharmaceuticals has been changing for some time thanks to the wealth of information now available online for doctors to access at their leisure – but face to face information and education is still as important as ever when exploring new pharmaceutical products. Medical Sales Reps have been on the scene since the year dot.

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Unlocking Excellence: How Catalent Is Transforming Japan’s Clinical Research

Planning on running clinical trials in Japan? How can you reliably supply these studies? Discover Catalent’s clinical supply packaging facility in Shiga, Japan. Strategically located between Tokyo and Osaka, and one of largest in Japan, this 6,000 square meter facility offers comprehensive services including primary and secondary clinical packaging and labelling, comparator sourcing, cold chain storage, local and global distribution, local language support and white glove service to support stud

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Can Salespeople Save Physicians from Selling-Out to Hospital Systems?

ProSellus

More and more physicians today are selling-out to hospitals and becoming employees. In fact, in a 2017 report for the nonprofit Physician Advocacy Institute, revealed that 5,000 physician practices and over 14,000 physicians have been ‘scooped up’ by hospitals between July 2015 and July 2016 alone. What’s more, since 2012 and 2016 (the time frame of […].

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How We Use Artificial Intelligence for Improving CX

Clarivate

Customer experience (CX) has come a long way in a short time. Most people hadn’t even considered CX as a way to enhance customer engagement, differentiate their companies or leverage customer journey maps to improve their CX. Now we see many companies using customer journey data as a guiding factor in customer acquisition, engagement, and retention strategies.

Sales 40

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5 Principles for Setting Expectations in Your Sales Organization

The Brooks Group

In order for the members of your sales team to be successful, they must know exactly what defines “success” in your organization. It’s critical for sales leaders to establish and communicate expectations with their sales reps early on, and enforce them on a continual basis. Setting Expectations - Start Early and Involve Your Team Members. You should begin setting expectations and introducing new hires to your company culture during the onboarding process (ideally in the employee’s first few days

Sales 56
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3 Steps For A Successful Mid-Year Sales Tune-Up

Integrity Solutions

As a salesperson, in many ways you’re the CEO of your own business. Mid-year is a good time to take stock and assess where you are in your progress to goals as well as how you feel about your performance to date, your motivation and engagement levels, and the efficiency of your operations. Here are 3 action steps you can take to make sure you’re well positioned for the remainder of the year.

Sales 53
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Pharma Marketing News: Revosuite Goes Public

Revosuite

Three months after the beta launch of REVO, the pharma marketing tool has received a major upgrade and officially launches to the public this month. Here’s what you need to know about this exciting multi-platform solution: In essence, REVO is a suite of tools that has been designed to make everyone in the organization to achieve top performace.

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As Commission Structures Dwindle, How Are Salespeople Compensating?

ProSellus

We are all fully aware that the sales business is no easy thing to master. By the end of this year, there will be more than 2 million salespeople working in wholesale and manufacturing alone, with retail, insurance, investments, and the healthcare industry employing even more. When it comes to their total compensation, salespeople often […]. The post As Commission Structures Dwindle, How Are Salespeople Compensating?

Retail 52
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How Machine Learning Drives Clinical Trial Efficiency

Clinical trial data management is increasingly challenging as studies grow in complexity. Quickly accessing and analyzing study data is vital for assessing trial progress and patient safety. In this paper, we explore real-time data access and analysis for proactive study management. We investigate using adverse event (AE) data to monitor safety and discuss a clinical analytics platform that supports collaboration and data review workflows.

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Research: Align Your Customer Service, Marketing, and Sales Teams to Drive Revenue

The Brooks Group

Today, customer experience dictates how successful a company will be in the long-term. That’s why it’s key that your salespeople use a customer-focused, consultative selling process with every prospect and customer they interact with. But your customer-centric strategy should go beyond the sales team. To truly be successful in today’s competitive landscape, your organization must have a strong alignment between the Customer Service, Marketing, and Sales departments.

Sales 56
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How to Empower Your Salespeople Using the 3-2-1 Coaching Method

The Brooks Group

As sales leaders, it’s our job to coach our reps so that they’re continually improving their sales performance. Dedicating time to one-to-one sales coaching is critical, but we all know how much of our time is spent on “unscheduled” coaching – when a sales rep comes knocking on your door asking for advice about an opportunity they’re working. It’s great if your salespeople are comfortable coming to ask you for help, but wouldn’t it be even better if you could teach them to make the right decisio

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Open-Ended Questions for Sales: How to Get Your Prospect Talking

The Brooks Group

Sales isn’t about convincing or persuading a person to buy something—it’s about offering a logical solution to a problem a customer or prospect is challenged with. Of course, you hope that your prospects will end up purchasing your company’s product or service rather than the competition’s. Before that happens, however, your salespeople must find out everything there is to know about the buyer’s specific problem and determine exactly what it is they need in order to solve it and win their busine