May, 2019

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4 Customer Personality Types Your Sales Reps Must Be Able to Recognize

The Brooks Group

Without even realizing it, your salespeople may be pushing potential buyers away by using the wrong communication approach. Every buyer has a unique personality style and will feel more comfortable and at ease when they are sold to in a specific way. On the flip side, when your reps don’t adjust their own style to match, they risk overwhelming, bulldozing, or simply annoying the buyer—and losing a potential sale.

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Get to the Heart of the Sales Mindset and Increase Questioning Confidence

Integrity Solutions

If your employees struggle with a willingness to ask the questions that will deliver more client value, you need focus on shifting their mindsets and building their confidence. One of the biggest issues on the minds of L&D professionals working in and with financial institutions today: What separates the most effective tellers, CSRs, loan officers and other bank and credit union employees from all the rest?

Sales 77
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The “Must Have” skills of the Medical Device Salesperson are changing… Are you?

ProSellus

The healthcare sales industry is changing as rapidly as the ER moves on a Saturday night. Pushed forward by the many technological advancements of the past several years, we’re now in what’s called the 4th Industrial Revolution, or Industry 4.0. The Old vs. New With this turning of the tides, medical device salespeople need to redefine themselves and […].

Medical 52
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Tips from Infuse Medical: Working with a Digital Agency

Infuse Medical

Finding and establishing a strong relationship with a digital agency can play a vital role in how you can differentiate your company from your competitors. Here are four tips and benefits of working with a digital agency. 1. Benefits of Working With A Digital Agency. • Focused skill set. A digital production agency specializes in areas not commonly found with an in-house marketing team.

Medical 52
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Unlocking Excellence: How Catalent Is Transforming Japan’s Clinical Research

Planning on running clinical trials in Japan? How can you reliably supply these studies? Discover Catalent’s clinical supply packaging facility in Shiga, Japan. Strategically located between Tokyo and Osaka, and one of largest in Japan, this 6,000 square meter facility offers comprehensive services including primary and secondary clinical packaging and labelling, comparator sourcing, cold chain storage, local and global distribution, local language support and white glove service to support stud

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Exposing Drug Prices in T.V. Ads: Is It REALLY Going to Help?

Source Explorer

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8 Ways CRM Data Can Boost Your Sales Strategy

CloserIQ

The sales paradigm has drastically changed. Businesses are expected to be more customer-centric. The buyers are well-informed and cautious with a vast amount of information flowing on the web. Sales reps who are just interested in customer’s money are doomed to failure. Customers want to deal with companies who understand their business pain points and challenges to growth.

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Are Data and Technology Actually Hindering Inside Sales Teams?

Integrity Solutions

A customer-needs-focused philosophy is just as important for inside sales teams as it is for the external salespeople—in some ways, even more so. By Will Milano. What’s on the minds of inside sales leaders as we head into mid-year? We had a unique vantage point at the AA-ISP Leadership Summit last month, a great event where we were able to get the pulse of attendees at the world’s largest gathering of inside sales leaders.

Sales 75
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What is a Moment of Truth?

Clarivate

What is a Moment of Truth and How Does It Impact Revenue? A Moment of Truth, (MOT) is a “make or break” in a relationship with your customer. It is not just something that bothers or irritates your customer – it is an interaction that really matters to your customer. Did you get their bill correct? Did you answer their customer service question accurately?

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LET’S TALK MEDICAL SCIENCE COMMUNICATIONS

Source Explorer

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LET’S TALK WHISTLEBLOWER FALLOUT

Source Explorer

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How Machine Learning Drives Clinical Trial Efficiency

Clinical trial data management is increasingly challenging as studies grow in complexity. Quickly accessing and analyzing study data is vital for assessing trial progress and patient safety. In this paper, we explore real-time data access and analysis for proactive study management. We investigate using adverse event (AE) data to monitor safety and discuss a clinical analytics platform that supports collaboration and data review workflows.