How To Increase Customer Centricity In A Medical Device Organization And Increase Profitability
Cesare Ferrari
APRIL 22, 2022
This post is the third about customer centricity. I’ve already introduced the topic here and analyzed the issues and challenges here – you may want to refer to them shortly. In this article, I’ll explore the critical steps necessary to become a customer-centric organization or at least to increase customer centricity. I’ll also answer the question; “how to increase customer centricity.” I acknowledge that the plan and changes necessary for achieving customer c
Let's personalize your content