Relationship Selling Slowly Dying in Medical Devices?

Image showing two people are discussing something about certain medical device
Despite the dominance of relationship sellers in the medical device industry, the rise of data-driven strategies and processes is forcing companies to rethink their operations and strategies. Physicians and hospitals are demanding that relationship sellers provide them with the best possible value. This is not just about their sales team.


Being able to deliver value-based selling is more challenging for a sales rep, as it requires them to gain a deeper understanding of the customer's needs and product/service offerings. But it can also lead to better outcomes for both the seller and the buyer.


The fastest-growing companies are known to adopt a value-based approach to sales. They are more likely to use this strategy than those that are negative-growth.


Unlike other forms of selling, relationship selling requires a unique skill set and is not mechanized. It allows reps to have a high degree of autonomy. Despite the changes that have occurred in the medical device industry, relationship selling still remains the most popular strategy.


Companies have started to limit their travel and entertainment budgets. Leadership teams are also becoming more data-oriented. Sales teams are now being tracked on various metrics such as time to close, meetings per week, and productivity. These efforts are all in pursuit of maximizing revenue.


The rise of digital transformation and the increasing number of procurement requirements in the healthcare industry are forcing companies to rethink their operations and strategies. One of the most important factors that med device sales teams must consider is the value they can deliver to their customers.



Value-based Selling is...

The term value-based selling is often used by consultants to describe a strategy that is focused on delivering the best possible value to customers.


The concept of value-based selling is focused on identifying the customer's needs and determining how the product can meet those needs. This strategy requires a deep understanding of the customer and the product.


In this blog, I will talk about the three main reasons why value-based selling is becoming more prevalent in the medical device industry. I will also share tips on how to implement this strategy into your sales team.

  • It's easier to beat out the competition and overcome sales objections with the use of value-based selling. Focusing on the benefits of the product helps salespeople stand out from the crowd.
  • The use of value-based selling can reduce the time it takes for a customer to make a purchase decision. This strategy can also help a customer close a deal because they have the necessary information to make informed decisions.
  • The use of value-based selling can lead to higher sales. It can also help a customer close a deal because they have the necessary information to make informed decisions. Value sellers are more likely to see an increase in their customer loyalty and satisfaction. By focusing on the value of their product, they can lower their risk and get the deal done faster.


Tools to Assist With Value-based Selling

A powerful sales tech stack can help you implement a data-driven approach to sales. CRMs are time-consuming and require several hours of manual entry each week. With a sales tech stack, you can get back to winning more deals.


Unfortunately, CRMs are not designed to be easy to use. According to a survey, over half of sales managers say that they are not able to implement them effectively. Despite the complexity of their functions, only 29% of sellers use their CRM for key activities such lead tracking, deal progress, and prospect management.


A powerful sales tech stack can help you implement a data-driven approach to sales. Some of these include: Data Hygiene, which automatically captures activity data to improve CRM, Account Engagement, which helps manage territory planning, and Pipeline Visibility, which keeps track of deals that are at risk.


The right tools and data are necessary to enable med device companies to become value-based sellers. Having the necessary tools and resources can help their sales teams deliver exceptional customer experiences.


The rise of value-based selling is expected to have a huge impact on the sales of medical devices. If any med devices company not adapting to it, the competition will left them behind.


Even though budgets are tight, you can still win the share of your company's sales by demonstrating how your product or solution can help the organization. The changes brought about by the digital transformation of the healthcare industry are also changing how medical device reps approach selling.


The changes brought about by the digital transformation of the healthcare industry are expected to have a huge impact on the sales of medical devices. If any med devices company not adapting to it, the competition will leave them behind. To succeed in the future, medical device sales reps need to start adapting their strategies now.

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