women scientist looking at her tablet and computer. researching somthing

Let’s discuss some of the latest trends in research and development (R&D) spending across industries:

According to the latest reports from overall R&D expenditures have resumed their pre-pandemic growth trajectory, increasing by 4.7% in 2021. The top 15 pharmaceutical companies invested $138 billion in R&D in 2022 – an increase of 43% since 2017 as reported by IQVIA. Additionally, the Biden Administration’s 2024 proposed budget includes an increase of approximately $6.5 billion from the 2023 enacted level, for CHIPS and Science Act authorized activities. Meanwhile, in China, R&D spending hit a record $456 billion in 2022, a 10.4% increase from 2021.

Even non-traditional research-heavy companies, such as Tesla and Nintendo, have also announced significant increases in R&D spending. For example, Tesla’s R&D expenses increased by 19% between 2021 and 2022. With the increasing amount of scientific information being published, whether you are an individual researcher or an organization purchasing scientific articles, it’s important to consider some factors when choosing a document delivery provider.

As a provider of document delivery services, CCC delivers more than 1.9 million documents annually and recommends that people consider the following when purchasing scientific, technical, and medical (STM) articles:

Does the provider give me access to details about my rights if I choose to collaborate with others using this article?

Be sure that your document delivery provider gives you full details about the rights you have access to so that you can ensure compliance with copyright laws and regulations. Taking the guesswork out of copyright will allow you to focus on your most important task: the research at hand.

CCC has licensing options that support your workflow. If your use case requires additional rights such as digital reuse, storing, or photocopying within your organization, responsive rights, or including an article copy with a regulatory submission, we can help.

Related Reading: Copyright and Licensing Around the World

Is the provider the most comprehensive document delivery resource available?

When choosing your document delivery provider, you’ll want to ensure that you are utilizing the most comprehensive resource available.

Supplemental data, such as graphics, videos, and raw data, can provide valuable insights beyond an article, but not all providers offer access to this information. Our advice? Look for a provider that features a request tool for those added-value supplementary materials.

How long will it take to receive the article I want?

Time is money when it comes to research, so choose a document delivery provider with strong publisher relationships that can quickly find and deliver the content and articles you need and acquire the rights for your intended use.

Is there an easy way to get additional help if needed?

When you need support, you should be able to access it quickly and in a way that supports the way you work, regardless of what time zone you are operating in. Choose a provider with 24/7 customer support teams available by email, phone, and chat.

“Good customer service should not only be pleasant to interact with, it should also be simple and effortless,” said Tom Ogier, Sr. Director of Client Engagement and leader of CCC’s award-winning customer service department. “An effective support representative should intuitively understand customers’ challenges and offer useful suggestions that solve problems and enhance value.”

Ready to purchase an article or scientific content?

Looking for document delivery? Quickly get full-text journal articles, book chapters, conference proceedings, standards, and more from CCC’s database, which provides access to the most comprehensive collection of scientific, technical, and medical content on any mobile or desktop device.

Document Delivery with CCC provides a range of options to support the way you work. From individual STM article purchases to enterprise-wide content and literature management solutions, CCC solutions allow you to focus on your research.

As a document delivery provider, CCC is a market leader. Access more than 155 million citations and 10 million + open access articles – where and when you need them, on any device. 87% of articles are available immediately and 97% in less than a day. Our award-winning customer service team can help you to secure hard-to-find content that powers innovation.

Editor’s Note: Updated June 2023

Topic:

Author: Adam Churchill

Adam Churchill is a Product Solutions Manager for CCC, responsible for Document Delivery with RightFind. Adam offers experience working with customers at every level, understanding the problems they're trying to solve, and working with them to achieve the outcomes they desire. Before joining CCC, he was the Director of Online products at UIE and Director of Customer Contact for Valspar. Adam graduated from Salem State College and lives in Danvers, Massachusetts--almost in the shadow of CCC's corporate headquarters--with his wife and two daughters.